We believe privacy is a fundamental right. This policy transparently explains how every piece of your personal data is collected, used, and protected on hi77 com.
hi77 com Fully committed to protecting user privacy. This Privacy Policy document explains how we collect your personal information, the purposes for which it is used, who it may be shared with, and how we keep it secure.
By using the hi77 com website or mobile app, you are considered to have voluntarily accepted this Privacy Policy. If you disagree with any part of this policy, please stop using our platform and contact our support team.
This policy has been developed in accordance with international data protection standards and is kept up to date in line with applicable laws in Bangladesh. hi77 comYou have the right to understand -'s Privacy Policy — which is why we've presented it in plain, clear language.
hi77 com Two types of data are collected — information you provide directly and data collected automatically through your use of the platform.
Information provided directly by you:
Automatically collected data:
hi77 com Your data is collected through the following methods:
We never collect data from social media without your permission. Where data is collected via third parties, their privacy policies also apply.
hi77 com Your data is used for specific, legitimate purposes. The table below outlines the purposes and legal basis for each use:
| Purpose of use | Required Information | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, and email address | Contractual Obligations |
| Age and identity verification (KYC) | NID, Date of Birth | Legal Obligations |
| Deposit & Withdrawal Processing | Payment Account Details | Contractual Obligations |
| Customer Support Services | Contact details and transaction history | Legitimate interest |
| Fraud Prevention & Security | IP, Device & Activity Logs | Legal Obligations |
| Sending personalized offers | Gaming history and preferences | Your Consent |
| Platform development and analytics | Usage statistics | Legitimate interest |
hi77 com We apply industry-leading technical and organisational measures to protect your data:
hi77 com Cookies are used on this website. Cookies are small data files stored in your browser that help improve your experience.
Types of cookies we use:
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain hi77 com services.
hi77 com Does not retain any data beyond what is necessary. The retention periods for each type of information are outlined below:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction records | 7 Years | Financial Records Retention Laws |
| KYC Documents | 5 years after the end of the relationship | Anti-Money Laundering Laws |
| Gaming Logs | 3 years | Dispute resolution |
| Support conversations | 2 years | Service quality verification |
| Marketing information | Until consent is withdrawn | Based on Your Consent |
Once the retention period expires, data is securely deleted or anonymised. The period may be extended if required by law.
hi77 comEvery registered user on - has the following rights over their personal data:
You can request to know what personal data we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request that your data be deleted under certain circumstances.
You may request that the use of your data for specific purposes be restricted.
You can receive your data in a machine-readable format.
You may withdraw your consent to marketing or optional processing at any time.
hi77 com Strictly prohibits providing services to anyone under 18. We never knowingly collect or process data from minors.
hi77 com Reserves the right to update this Privacy Policy as needed. When changes are made, we will take the following steps:
We recommend visiting this page regularly. Staying informed about how your data is protected is in your own best interest.
For any questions, concerns, or complaints regarding the Privacy Policy hi77 comContact -'s data protection team:
We take every complaint seriously and work to resolve it within the defined timeframe. Earning and maintaining the trust of hi77 com users is our top priority.
Six Core Pillars of Our Privacy Protection
Hi77 com never sells your personal data to third parties. This is our absolute, non-negotiable commitment.
Your data is secured using 256-bit SSL encryption technology.
You can find out how your data is being used at any time. There are no hidden purposes.
You have full control — view, correct, or delete your data, or opt out of marketing at any time.
Hi77 com complies with international data protection standards and regularly passes third-party audits.
For any data protection queries, hi77 com's dedicated team is available seven days a week.
Frequently Asked Questions About the Privacy Policy