Privacy & Data Protection

Hi77 com Privacy Policy – Your Data Is Completely Safe With Us

We believe privacy is a fundamental right. This policy transparently explains how every piece of your personal data is collected, used, and protected on hi77 com.

Last updated: January 2026
Using hi77 com means you accept this Privacy Policy

1. Introduction

hi77 com Fully committed to protecting user privacy. This Privacy Policy document explains how we collect your personal information, the purposes for which it is used, who it may be shared with, and how we keep it secure.

By using the hi77 com website or mobile app, you are considered to have voluntarily accepted this Privacy Policy. If you disagree with any part of this policy, please stop using our platform and contact our support team.

This policy has been developed in accordance with international data protection standards and is kept up to date in line with applicable laws in Bangladesh. hi77 comYou have the right to understand -'s Privacy Policy — which is why we've presented it in plain, clear language.

Our Core Commitments: Your personal data will never be sold to third parties. We only use the information necessary to improve our services and meet legal obligations.

2. What types of information we collect

hi77 com Two types of data are collected — information you provide directly and data collected automatically through your use of the platform.

Information provided directly by you:

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Current and permanent address
  • National ID (NID) or passport number (for KYC verification)
  • Payment account details — bKash, Nagad, Rocket, or Upay number
  • The username you chose when creating your account

Automatically collected data:

  • IP address and device type (mobile/desktop)
  • Browser type and operating system version
  • Session duration, page visit history, and click data
  • Gaming activity logs — bet amounts, wins, and losses
  • Deposit and withdrawal transaction history
  • Cookies & Session Token Data
Important: We never store your full payment card number, CVV, or bank password. Payment information is processed through encrypted gateways.

3. How we collect information

hi77 com Your data is collected through the following methods:

  • Registration Form: You provide this information directly when creating your account.
  • KYC Verification Process: When uploading documents required for identity verification.
  • Gaming Activity: Automatically collected while you play games, place bets, and carry out transactions on the platform.
  • Customer Support: When you contact our support team, relevant information from that interaction is retained.
  • Cookies & Tracking Technologies: Browsing data is collected while you use the website or app.
  • Third-Party Payment Provider: Limited information confirming that a transaction has been completed.

We never collect data from social media without your permission. Where data is collected via third parties, their privacy policies also apply.

4. How We Use Your Information

hi77 com Your data is used for specific, legitimate purposes. The table below outlines the purposes and legal basis for each use:

Purpose of use Required Information Legal Basis
Account Creation & Management Name, mobile number, and email address Contractual Obligations
Age and identity verification (KYC) NID, Date of Birth Legal Obligations
Deposit & Withdrawal Processing Payment Account Details Contractual Obligations
Customer Support Services Contact details and transaction history Legitimate interest
Fraud Prevention & Security IP, Device & Activity Logs Legal Obligations
Sending personalized offers Gaming history and preferences Your Consent
Platform development and analytics Usage statistics Legitimate interest
Marketing communications: You can opt out of promotional emails or SMS at any time. Do so through your account settings or by contacting our support team.

5. Information Sharing & Disclosure Policy

hi77 com Your personal data is never sold. However, information may be shared in the following limited circumstances:

  • Payment Provider: Minimum information required to process transactions via bKash, Nagad, Rocket, and Upay.
  • Game Provider: Session and user identification data required for gameplay.
  • Regulatory Authority: In response to lawful requests from licensing authorities or law enforcement agencies.
  • Fraud Prevention Agency: To investigate suspicious activity.
  • Business restructuring: To new ownership in the event of a company merger or acquisition.

All third-party partners are contractually required to comply with our privacy standards. They may only use the data provided for the specified purpose and to the extent agreed upon.

Rest Assured: hi77 com never sells or shares your information with advertisers, data brokers, or other gaming platforms.

6. Data Security Measures

hi77 com We apply industry-leading technical and organisational measures to protect your data:

  • 256-bit SSL/TLS encryption: All data transfers on the website and app are fully encrypted.
  • Firewall protection: An advanced firewall system prevents unauthorised access.
  • Two-Factor Authentication (2FA): An additional verification layer for sensitive operations.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Restricted access: Only authorized personnel have access to specific data.
  • Encrypted Database: All stored data is kept in encrypted form.
In the Event of a Data Breach: In the event of a security breach, hi77 com will notify affected users as quickly as possible and take all necessary steps to address the situation.

7. Cookies & Tracking Technologies

hi77 com Cookies are used on this website. Cookies are small data files stored in your browser that help improve your experience.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Remembers your language, preferences, and settings.
  • Analytics cookies: To understand which sections of the site are used most.
  • Performance Cookies: Identifies page loading times and technical issues.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain hi77 com services.

Cookies Consent: A cookie consent notice will appear on your first visit to the site, where you can choose to accept or decline optional cookies.

8. Data Retention Period

hi77 com Does not retain any data beyond what is necessary. The retention periods for each type of information are outlined below:

Data Type Retention period Reason
Account Information 5 years after account closure Legal & Regulatory Obligations
Transaction records 7 Years Financial Records Retention Laws
KYC Documents 5 years after the end of the relationship Anti-Money Laundering Laws
Gaming Logs 3 years Dispute resolution
Support conversations 2 years Service quality verification
Marketing information Until consent is withdrawn Based on Your Consent

Once the retention period expires, data is securely deleted or anonymised. The period may be extended if required by law.

9. Your Rights Regarding Data Protection

hi77 comEvery registered user on - has the following rights over their personal data:

1
Right to Access Your Data

You can request to know what personal data we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request that your data be deleted under certain circumstances.

4
Right to Restrict Processing

You may request that the use of your data for specific purposes be restricted.

5
Right to Data Portability

You can receive your data in a machine-readable format.

6
Right to withdraw consent

You may withdraw your consent to marketing or optional processing at any time.

To exercise your rights: To exercise any of your rights, email us at [email protected]. We will respond within 30 business days.

10. Protection of Minors

hi77 com Strictly prohibits providing services to anyone under 18. We never knowingly collect or process data from minors.

  • Age verification is mandatory at the time of registration.
  • KYC documents are verified for any account flagged as suspicious.
  • If a minor's data is detected, the account will be suspended immediately and all associated data will be deleted.
  • Parents may submit a complaint regarding their child's account.
A Note for Parents: If you believe your minor child has created an account on hi77 com, please contact our support team immediately. We will take prompt action.

11. Changes to the Privacy Policy

hi77 com Reserves the right to update this Privacy Policy as needed. When changes are made, we will take the following steps:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified via your registered mobile number or email address whenever significant changes are made.
  • A notice will be displayed on the platform before any changes take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly. Staying informed about how your data is protected is in your own best interest.

12. Contact and Complaints

For any questions, concerns, or complaints regarding the Privacy Policy hi77 comContact -'s data protection team:

Response time: Within 30 business days

We take every complaint seriously and work to resolve it within the defined timeframe. Earning and maintaining the trust of hi77 com users is our top priority.

Why hi77 com Is Trustworthy

Six Core Pillars of Our Privacy Protection

Zero data sales policy

Hi77 com never sells your personal data to third parties. This is our absolute, non-negotiable commitment.

Military-grade encryption

Your data is secured using 256-bit SSL encryption technology.

Complete transparency

You can find out how your data is being used at any time. There are no hidden purposes.

Full control in your hands

You have full control — view, correct, or delete your data, or opt out of marketing at any time.

International Standards

Hi77 com complies with international data protection standards and regularly passes third-party audits.

24/7 privacy support

For any data protection queries, hi77 com's dedicated team is available seven days a week.

FAQ

Frequently Asked Questions About the Privacy Policy

No. hi77 com does not sell or share your mobile number or any other contact information with third parties. It is used solely for transaction verification and support purposes.

Yes, completely safe. NID information is used solely for KYC verification and is stored in an encrypted database. Only authorized personnel can access it when necessary.

Certain data must be retained for specified periods due to legal requirements. Transaction records are kept for 7 years and account information for 5 years. After that, all data is securely deleted.

Yes, absolutely. You can turn off marketing notifications from your account settings, or contact our support team and they will opt you out on your behalf.

Yes, gaming logs are retained as part of platform operations. They are used for dispute resolution, fraud prevention, and responsible gaming purposes. This data is not shared externally.

Start Gaming Safely at hi77 com

Your data is fully secure. Join millions of trusted members across Bangladesh today — registration is completely free.

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